Our headquarters are located in Gordon, on the beautiful North Shore of Sydney, Australia. Our technical support team is located in the US with our servers, and can be contacted via the US and UK numbers below.



For support and assistance with templates, please visit template-help.com.

Note: If you are already customer, please log into your account and open a new ticket to contact us.

 The hosting account that all customers get includes several different support and help functionalities:
  • 24/7 Ticket System where you get a response within an hour - just click the Request Help link in your control panel.
  • Phone Support
  • 40 Video Tutorials
  • Online Help Center - extensive documentation and knowledge base.
  • Live Chat - click the button to the left.

If you are a new customer and have a question about any of our products or how they work, please either speak to customer service via the Live Chat button, via the phone numbers or email us with the form below.